Terms and Conditions
Effective Date: April 9, 2026
Welcome to Charmybag. Please read these Terms and Conditions ("Terms") carefully before using our website. By accessing and using this website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the website.
1. Acceptance of Terms
By accessing and using charmybag.storeย ("the Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms constitute the entire agreement between you and Charmybag.
2. Account Registration
To access certain features of the Website, you may be required to register an account. By registering an account, you agree to:
ยทย Provide accurate, current, and complete information.
ยทย Update such information to keep it accurate, current, and complete.
If we suspect that your information is inaccurate or incomplete, we reserve the right to suspend or terminate your account and refuse any current or future use of the Website.
3. User Responsibilities
You are responsible for your use of the Website and for any content you provide. You agree not to engage in any of the following prohibited activities:
ยทย Posting or transmitting any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of anotherโs privacy, hateful, or racially, ethnically, or otherwise objectionable.
ยทย Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
ยทย Forging headers or otherwise manipulating identifiers to disguise the origin of any content transmitted through the Website.
ยทย Uploading, posting, emailing, or otherwise transmitting any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation.
ยทย Uploading, posting, emailing, or otherwise transmitting any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
4. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information or issues identified by our credit and fraud avoidance department. If we cancel your order, we will notify you and provide a refund.
5. Refund and Return Policy
Please refer to our refund and return policy on the Website for more information.
6. Intellectual Property
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
ยทย Your Computer:ย You may store copies of materials from the Website on your computer solely for your personal, non-commercial use.
ยทย Printing:ย You may print copies of materials from the Website solely for your personal, non-commercial use.
You must not:
ยทย Use Materials:ย Use any material from the Website for any commercial purpose without our express written permission.
ยทย Remove Notices:ย Remove or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website.
7. Disclaimer
The Website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of the Website or the information, content, materials, or products included on the Website. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, arising out of or in connection with your use of or inability to use the Website, even if we have been advised of the possibility of such damages.
9. Modifications and Termination
We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on the Website. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes.
We also reserve the right to suspend or terminate your access to the Website and its services at our sole discretion, without notice, for any reason, including but not limited to a violation of these Terms.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Charmybag
Email:ย support@charmybag.store
ย
Do you ship overseas?
๐ Yes, we ship worldwide! ๐ Shipping fees apply and are calculated at checkout.
Orders over $30 (AUD $45) get free global shipping.โ๏ธ For Hawaii and Alaska, we charge an extra shipping fee of $30 for every order.
Will I need to pay import tax or tariffs on my order?
United States: No! We use prepaid import tax shipping, so you donโt need to worry about tariffs at all. Your package will arrive directly at your door. โจ๐ฆ
Other countries: We usually declare your package as a gift with a reported value under $2. This way, even if your local government charges an import tax (most donโt), the fee will be very small and easy to handle. ๐
How long will it take to get my order?
๐โจ Most standard shipping orders arrive in 7โ10 days, depending on your region.
๐ Once your order ships, youโll get an email with tracking info. ๐
How can I participate in the promotion?
โจ Itโs easy! For buy 5 get 1 free, add qualifying items to your cartโonce your total hits the required amount, the discount applies automatically at checkout. No code needed!
For other promotion, you need to enter the promotion code during check out.
How can I return a product?
๐ Yes, we accept returns on most items!
If you're not fully satisfied, you can return your order within 14 days of delivery.
Just make sure the item is unused, in its original packaging, and includes all tags.
Who pays for return shipping?
If the return is due to a mistake on our part (e.g., wrong or defective item), we will cover the return shipping costs. For other reasons, the customer is responsible for return shipping fees.๐
What if my item is damaged or defective?
๐Weโre sorry to hear that! ๐Please contact us within 7 days of receiving your order by support@charmybag.store, and weโll gladly assist you with a replacement or refund.
Where is my refund?
Refunds typically take 5-7 business days to process after we receive your return. If itโs been longer than this, please contact us at support@charmybag.store, and weโll be happy to help!๐