Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a โsaleโ or โsharingโ of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Do you ship overseas?
๐ Yes, we ship worldwide! ๐ Shipping fees apply and are calculated at checkout.
Orders over $30 (AUD $45) get free global shipping.โ๏ธ For Hawaii and Alaska, we charge an extra shipping fee of $30 for every order.
Will I need to pay import tax or tariffs on my order?
United States: No! We use prepaid import tax shipping, so you donโt need to worry about tariffs at all. Your package will arrive directly at your door. โจ๐ฆ
Other countries: We usually declare your package as a gift with a reported value under $2. This way, even if your local government charges an import tax (most donโt), the fee will be very small and easy to handle. ๐
How long will it take to get my order?
๐โจ Most standard shipping orders arrive in 7โ10 days, depending on your region.
๐ Once your order ships, youโll get an email with tracking info. ๐
How can I participate in the promotion?
โจ Itโs easy! For buy 5 get 1 free, add qualifying items to your cartโonce your total hits the required amount, the discount applies automatically at checkout. No code needed!
For other promotion, you need to enter the promotion code during check out.
How can I return a product?
๐ Yes, we accept returns on most items!
If you're not fully satisfied, you can return your order within 14 days of delivery.
Just make sure the item is unused, in its original packaging, and includes all tags.
Who pays for return shipping?
If the return is due to a mistake on our part (e.g., wrong or defective item), we will cover the return shipping costs. For other reasons, the customer is responsible for return shipping fees.๐
What if my item is damaged or defective?
๐Weโre sorry to hear that! ๐Please contact us within 7 days of receiving your order by support@charmybag.store, and weโll gladly assist you with a replacement or refund.
Where is my refund?
Refunds typically take 5-7 business days to process after we receive your return. If itโs been longer than this, please contact us at support@charmybag.store, and weโll be happy to help!๐